Anne-Maree has 40 years of hands-on experience in business operations and implementing organisational transformation.

This experience enables her to quickly gain an understanding of your company's core operations, competitive advantages, and goals to provide direction on how to structure, run, and grow your business.

Anne-Maree can guide you through the process to create your company's business plan, budget, and establish strategies for your:

• Business

• Marketing

• Communications

• Customer

• Organisational design

• Business diversification

Marketing and effective communication underpins and drives business growth.

Not every business has a marketing and communications team to support their business. Consider engaging A M Paull Consulting to establish and implement your marketing and communications strategy.

It’s an investment in the future growth of your business!

The impact of great content strategy is often underestimated. Getting the content right is one of the most important activities to differentiate your business in today’s highly competitive and creative markets.

We can assist in delivering content and articles that are relevant to customers at the right time.

An editing service is also available where you have subject matter experts preparing the content for distribution.

Understanding the customer experience journey and building ‘personas’ are key elements to establish your content strategy.

The customer journey provides a guide to understand how you move through each phase from awareness, to intent, to engagement, to action and deal closure. This ensures that the appropriate content can be provided at a time when it is relevant to the reader.

CX Services offered:

• User experience (UX) and customer journey mapping

• Customer and process workflows

• Customer service benchmarking, measurement and Net Promoter Score (NPS)

• Operational transformation

• Digital and technology solutions

There is a skill to writing an award-winning submission.

Anne-Maree has had great success in preparing and winning awards. Over the years, she has also judged industry awards and knows what the judges are looking for in a winner.

Of course, any submission needs to be supported with real data and examples of excellence!

We can assist in preparing a compelling business proposal. The proposal may be to:

• attract sponsors for an event, conference or marketing campaign or

• engage a new business partner for a product, service or business opportunity.